Cancellations

Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

  • Deliveries: When you purchase a subscription, you'll receive repeat deliveries based on the duration and frequency you select.

  • Payments: Your payment details are stored securely. You will be charged for each delivery unless you choose to pay in advance.

  • Auto-Renewal: Some subscriptions may auto-renew at the end of their duration. If you do not want to renew, you can cancel it.

  • Managing Your Subscription: You can cancel or change your subscription at any time. Use the links provided in your order confirmation emails to manage your settings.

Pre-orders

  • Definition: Pre-orders are for out-of-stock or soon-to-be-available products.

  • Payment & Fulfillment: We may collect no payment or a partial deposit at checkout. We store your payment method and will charge the remaining balance when the item is fulfilled.

  • Cancellation Rules: You can cancel a partially paid pre-order if it has not yet been fulfilled. Once fulfilled, the order cannot be canceled, but you may request a refund.

Try Before You Buy

  • Authorization: We authorize your payment method before fulfilling the order.

  • Decision Period: You will have a set amount of time to decide if you want to keep the item.

  • Final Charge: If the item is not returned within the specified time period, your payment method will be charged for the full amount.

Note: For more information regarding returns and refunds, please refer to our full Returns Policy.